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No-show rate
No-show rate is the percentage of booked appointments where the client does not attend—empty slots that cost revenue.
In practice
Service businesses track no-shows because unfilled time is perishable. Prepaid packages, deposits, and card-on-file policies reduce casual booking. Booking software should make policies enforceable without awkward front-desk conversations. NextSessio combines packages (upfront commitment), reminders, and optional card on file for solo providers.
Related reading
FAQ
What is a good no-show rate?
Varies by industry—track yours monthly and test packages vs pay-per-visit.
Do reminders help?
Email confirmations help; prepaid packs often help more than reminders alone.
Can I charge no-shows?
With card on file and clear policy, many practices charge per their terms.
Does NextSessio send reminders?
Confirmations are included—check product docs for reminder automation on your plan.
Try NextSessio free for 14 days
New in 2026—built for prepaid session packages. No card required to start.